Colorado State University

All students must call (970) 491-7121 BEFORE coming to CSU Health and Medical Center.

CSU Health Network is seeing students in-person for emergent medical needs only.

Most services, including counseling, are now being provided by phone. Please read detailed information below.

Update: Confirmed case of COVID-19 in CSU employee

Information about COVID-19 symptoms reporting and testing

• Because multiple cases of COVID-19 are now confirmed in Colorado, public health officials are reserving the tests for those patients who need it the most – primarily those who are in a hospital so that doctors can determine how to treat them, and for health care providers.
• Concerned you have COVID-19? REPORT YOUR SYMPTOMS ONLINE. Reporting your symptoms online helps public health teams better understand and track the spread of COVID-19.   
• If you have symptoms of COVID-19, click here to be redirected to the Larimer County COVID-19 data portal, and then report your symptoms by clicking the blue box labeled “Report Your Symptoms.” Symptoms can vary and may include fever, fatigue, cough and shortness of breath.
• Most people who get COVID-19 will not become seriously ill and only experience a mild illness and won’t need to see a doctor. See information from CDC about what to do if you are sick. 
• If you are a CSU student and would like to speak to a healthcare professional about your symptoms or questions about COVID-19, call CSU Health Network between 9 a.m. and 4 p.m., Monday through Friday. We will discuss your symptoms to determine whether you should seek medical care, answer your questions and offer advice about home care and isolation.
• If you are an employee and you are concerned that your symptoms are becoming serious, call your health care provider.

Medical Services:

• Medical clinical hours are now 9 a.m. to 4 p.m., Monday through Friday.
• We are not scheduling new appointments for non-urgent medical concerns at this time. This includes non-urgent appointments for dental services, optometry services, physical therapy, women’s care, transgender care, immunizations, allergy/asthma and other services. Call (970) 491-7121 for more information.
• If you have an existing medical appointment, call (970) 491-7121 to check on the status of your appointment.
• If you have an urgent medical concern, including accident, injury or acute pain, same-day appointments may still be available. Call (970) 491-7121 before coming to the CSU Health and Medical Center.
• If you need a medication refill, start by calling your pharmacy. Reference the phone number on your prescription.
• If you are an Optometry patient and need a contact lens refill, call (970) 491-1738 and we will coordinate that order and delivery with you over the phone.
• If you need a “doctor’s note” or “excuse note” for a minor illness, call (970) 491-7121 and we will work with you on that request over the phone.

Pharmacy:

• CSU Health Network Pharmacy is open 9 a.m. to 5 p.m., Monday through Friday.
• Curb-side delivery is available and encouraged. Contact the Pharmacy at (970) 491-1402 for more details.
• If you need to access the Pharmacy in-person, you must enter through the North entry of the CSU Health and Medical Center during open hours.

Psychiatry Services:

• All follow-up psychiatry appointments are now provided over the phone. In-person follow-up appointments will be suspended until further notice. Psychiatry providers will call patients during medical clinical hours – 9 a.m. to 4 p.m., Monday through Friday. Please find a private area where you can take the call.
• If you have an existing appointment for a psychiatric evaluation (intake), your appointment will still be in person. Per current regulatory requirements, these types of appointments are not permitted to be conducted over the phone. Call (970) 491-7121 before coming to the CSU Health and Medical Center for your appointment. Check this page often for updates.
• The NADA Ear Acupuncture clinic is suspended until further notice.

Counseling Services:

• All Counseling Services are now provided by phone or online. We are not providing in-person appointments or services at this time. 
• If you have an urgent mental health concern or need immediate support, please call (970) 491-7111 to speak with a counselor now (available 24/7).
• If you are calling to set up routine services or with a routine concern, please call (970) 491-6053 during drop-in hours:
  • Mondays, Wednesdays, Thursdays, Fridays:  9 a.m. – 3:30 p.m. 
  • Tuesdays: 10 a.m. – 3:30 p.m.
• If you have an existing counseling appointment, it will occur over the phone. Your provider will call you. Please find a private area where you can take the call. Please read this information regarding informed consent for counseling services and telemental health.
• If you need to reschedule an appointment or have questions, please call (970) 491-6053 during normal business hours. 
• Groups and workshops are suspended until further notice.

Questions about billing, health insurance, medical records or other administrative concerns:

• COVID-19 information for  CSU students with  Student Health Insurance Plan (SHIP) coverage
• COVID-19 information for students with private insurance
• For questions about private insurance billing, please email csuhn_billing@colostate.edu.
• For questions about CSU Student Health Insurance Plan (SHIP) or RamCare,  please email csuhn_insurance@colostate.edu.
• For medical records questions or requests, please call (970) 491-7509 or (970) 491-2349.

CSU Health Network hours of operation

Visit CSU COVID-19 website for most updated university information.

Managing Fears and Anxiety around COVID-19

CSU Health Network is deeply committed to fostering a welcoming, supportive space where ALL students can be truly seen and valued in their entirety. We are dedicated to affirming respect, compassion, and acceptance for all, and we celebrate diversity with regard to all backgrounds and identities.

We strongly condemn racism, homophobia, transphobia, and other forms of prejudice, discrimination, and oppression, including the acts of hate and harassment that have occurred on campus. If you have been impacted by these events, know that we see you and affirm you.

You and all of your identities are welcomed and supported here.