Phone Support and Drop-In Availability
For the safety of our staff (in support of social distancing guidance issued by the Centers for Disease Control), we can be reached by phone at (970) 491-2457 between 10am – 4 pm, by online chat on the insurance and waiver pages between 9am and 4pm, and by email at  Our staff will respond to you as soon as possible.  We are also available in-person.

International students are automatically enrolled in the Student Health Insurance Plan (SHIP). If you have other health insurance coverage, including an employer plan or an individual health plan, please submit a waiver request.

Quick Facts for International Student Health Insurance Plan:



Within CSU Health Network

Please note: due to COVID-19 some services may be currently unavailable.  Please check our Location, Hours, and Parking page for service information.

  • Co-pays and deductibles for medical services or prescriptions do not apply when enrolled students utilize services within CSU Health Network
  • Services include:
    • Medical Services
    • X-Ray
    • Lab Tests (processed at the CSUHN)
    • Tests/Procedures including minor Surgical Procedures
    • Infirmary/IV
    • Physical Therapy
    • Wellness
    • Immunizations
    • Counseling
  • Flex Dollars: $250 per academic year available to use toward non-covered services at CSU Health Network:
    • Optometry Services
    • Dental Services
    • Travel Services related to personal travel
    • Counseling Fee (part-time students only)
    • Health Access Fee (part-time students only)
    • Medical Records
    • Voluntary or other services not medically necessary for the diagnosis or treatment of an illness or injury
      • Includes physicals for employment/military/sports or volunteering

Outside CSU Health Network

  • Deductible is $500 In-Network / $1,000 Out-of-Network
  • Out of Pocket Maximum is $6,850 In-Network / $13,700 Out-of-Network
  • Prescriptions co-pay tiers $10 generic /$35 brand /$60 specialty
  • Lab services drawn at CSU Health Network but sent to an outside lab will be subject to the plan deductible and coinsurance.

See Plan Benefits Brochure for detailed information


Fall 2021$686
Spring/Summer 2022$745
Summer Only 2022$404

Coverage Dates

Fall 20218/1/21-12/31/21
(Enroll/Cancel by 9/8/21)
Spring/Summer 20221/1/22-7/31/22
(Enroll/Cancel by 2/2/22)
Summer Only 20225/1/22-7/31/22

Who is eligible to enroll in the International Student Health Insurance Plan?

International students are subject to the mandatory insurance requirement and are enrolled in the plan upon registration with the University.

Can a student opt out of the International Student Health Insurance Plan coverage and related charges?

University policy requires mandatory demonstrated comparable health insurance for all International Students. International Students, regardless of credit level (including graduate, undergraduate, and continuous registration) who are enrolled at CSU, will be automatically enrolled in the plan each semester.

International students wishing to waive the plan must demonstrate proof of comparable coverage by completing the waiver process.  Students who have been granted a waiver in the fall semester will be automatically waived in the spring semester.

As a graduate student, how do I know if I am eligible for the Graduate School Assistantship Health Insurance Contribution?

The Graduate School provides a health insurance contribution exclusively to help offset the cost of health insurance through CSU’s Student Health Insurance Plan (SHIP). The Graduate School health insurance contribution is provided to graduate assistants who meet ALL  criteria each fall and/or spring semester.  Learn more about the criteria here.

Questions regarding the CSU’s Student Health Insurance Plan (SHIP) should be directed to the CSU Health Network at 970-491-2457.

Questions regarding the Graduate School health insurance contribution should be directed to the Graduate School at 970-491-6817.

Accessing Services Off-Campus

Students who need health care should access CSU Health Network first for treatment or to obtain a referral to an in-network provider.

Benefits will be paid at a higher level if students access services from an Anthem PPO in-network provider. Students are strongly encouraged to utilize these providers whenever possible to reduce their out-of-pocket expenses.

To find an in-network provider, please contact AmeriBen at (855) 258-2656, log on to, or access the In-Network Provider Directory.

Individuals enrolled in the Student Health Insurance Plan (SHIP), who obtain services from an in-network provider, will usually not be required to submit a claim form; most offices will directly bill your insurance. However, if you receive a bill from a provider’s office, you can submit the claim for processing within 90 days of the service date (see claim forms below).

For information on After Hours and Emergency Care, please click here.

How do I file a claim for off-campus services if not submitted by my provider?

In or Out-of-Network Claim Forms

  • To file a Medical claim (CO and CA only), please fill out the following Anthem Claim Form.
  • To file a Medical claim (all states except CO and CA), please fill out the following Anthem Claim Form.
  • To file a Pharmacy claim, please fill out the IngenioRx Form.
  • To file an out-of-country claim (for medical services outside the U.S.), please fill out the GlobalCore Form.
  • Claims must be submitted within 90 days of the date of treatment or services.

Visit where you can check the status of a submitted claim, view your benefits, find an in-network provider, or submit a request for assistance – all through a secure, password protected system.

Does CSU provide insurance coverage options for students’ dependents, spouses, or domestic partners?

CSU has found that health insurance coverage for students’ dependents, spouses or domestic partners is most affordable through the open market. The Colorado Health Insurance Exchange is a marketplace where Coloradans can shop for and buy health insurance based on quality and price. The Exchange also provides financial assistance to people with certain income levels to reduce up-front costs.

Additional options available for International Students’ dependents, spouses, or domestic partners include:

Questions? Contact the CSU Health Insurance office at (970) 491-2457 or

Note: Due to the nature of the insurance open enrollment cycle, this office experiences periods of high phone volume. Please consider emailing us at and we will respond as soon as possible.