*Students taking less than 6 resident instruction credits are not charged the University General Fees, therefore, the health access and counseling fees are added to the student’s account approximately 4-6 weeks after the beginning of the semester.

Who is eligible to enroll in the International Student Health Insurance Plan?

International students are subject to the mandatory insurance requirement and are enrolled in the plan upon class registration with the University.

Can a student opt out of the International Student Health Insurance Plan coverage and related charges?

University policy requires mandatory demonstrated comparable health insurance for all International Students. International Students, regardless of credit level (including graduate, undergraduate, and continuous registration) who are enrolled at CSU, will be automatically enrolled in the plan each semester.

International students wishing to waive the plan must demonstrate proof of comparable coverage by completing the waiver process.  Students who have been granted a waiver in the fall semester will be automatically waived in the spring semester.

International students who are sponsored by their governments are required to provide their letter of financial guarantee to the Office of International Programs (OIP) prior to the CSU add/drop date. If the financial guarantee includes approved health insurance, OIP will waive the student’s insurance requirement at CSU and no additional waiver through the Health Network is required. For more information about this process, please visit the International Student and Scholar Services webpage: https://international.colostate.edu/isss.

As a graduate student, how do I know if I am eligible for the Graduate School Assistantship Health Insurance Contribution?

The Graduate School provides a health insurance contribution exclusively to help offset the cost of health insurance through CSU’s Student Health Insurance Plan (SHIP). The Graduate School health insurance contribution is provided to graduate assistants who meet ALL  criteria each fall and/or spring semester.  Learn more about the criteria here.

Questions regarding the CSU’s Student Health Insurance Plan (SHIP) should be directed to the CSU Health Network at 970-491-2457 option 1.

Questions regarding the Graduate School health insurance contribution should be directed to the Graduate School at 970-491-6817.

Accessing Services Off-Campus

Students who need health care should access CSU Health Network first for treatment because there is no copay, deductible or coinsurance for most services provided here. Students can also obtain a referral to an in-network provider by visiting CSU Health Network.

Benefits will be paid at a higher level if students access services from an Anthem PPO in-network provider. Students are strongly encouraged to utilize these providers whenever possible to reduce their out-of-pocket expenses.

To find an in-network provider, please access the In-Network Provider Directory, contact Anthem Customer Service at 1-844-412-0752 or create an Anthem account here.

Individuals enrolled in the Student Health Insurance Plan (SHIP), who obtain services from an in-network provider, will usually not be required to submit a claim form; most offices will directly bill your insurance. However, if you receive a bill from a provider’s office, you can submit the claim for processing within 90 days of the service date (see claim forms below).

For information on After Hours and Emergency Care, please click here.

How do I file a claim for off-campus services if not submitted by my provider?

In or Out-of-Network Claim Forms

• To file a Medical claim,  please fill out the following Anthem Claims Form and submit to your local Anthem BCBS (for CO it is P.O Box 5747 Denver, CO 80217-5747 Payer ID: 00050)
• To file a Pharmacy claim, please fill out the Carelon RX Reimbursement form.
• To use the Carelon Mail Order RX service, please fill out this form. 
• To file an out-of-country claim (for medical services outside the U.S.), please reference the Academic Emergency Services member guide.
• Claims must be submitted within 90 days of the date of treatment or services.

2023/24 Plan: Download the Sydney Health App from Google or Apple Play Store and create your Anthem account to check the status of submitted claims, view benefits, find in-network providers, and download your Anthem ID for this plan year.

Does CSU provide insurance coverage options for students’ dependents, spouses, or domestic partners?

CSU has found that health insurance coverage for students’ dependents, spouses or domestic partners is most affordable through the open market. The Colorado Health Insurance Exchange is a marketplace where Coloradans can shop for and buy health insurance based on quality and price. The Exchange also provides financial assistance to people with certain income levels to reduce up-front costs.

• Find a Health Insurance Plan for a Dependent, Spouse or Domestic Partner
• Schedule an Appointment with a Health Guide

Additional options available for International Students’ dependents, spouses, or domestic partners include:

• International Student Insurance
• Seven Corners
• International Medical Group
• Frontier MEDEX

Questions? Contact the CSU Health Insurance office at 970-491-2457   Opt 1 or csuhn_insurance@colostate.edu.

Note: Due to the nature of the insurance open enrollment cycle, this office experiences periods of high phone volume. Please consider emailing us at csuhn_insurance@colostate.edu and we will respond as soon as possible.