CSU’s Student Health Insurance Plan (SHIP) provides comprehensive coverage on campus as well as in the community and nationally.
Health Insurance Waiver and Enrollment Portal is currently closed.
If you’ve had a qualifying life event and you want to enroll in the Student Health Insurance Plan, please submit the required documents to csuhn_insurance@colostate.edu within 30 days of loss of coverage.
Accessing In-Person Medical Services:
There is $0 cost share (no copay, deductible or coinsurance) for most medical services provided to students enrolled in SHIP (Student Health Insurance Plan) at the CSU Health Network (CSUHN). Students should access services at the CSUHN before seeking medical care in the community.
- If you need to access care through a provider or facility outside CSU Health Network:
- Download the Sydney Health App from Google or Apple Play store and create your Anthem account to check the status of submitted claim, view benefits, find in-network providers and download your Anthem ID for this plan year.
- Make sure you download your personalized health insurance card BEFORE going to an outside provider or facility. You can learn more about accessing your SHIP insurance card here.
- To limit your out-of-pocket costs, try to see providers in the Anthem Blue Cross Blue Shield Network whenever possible. Deductibles and co-pays will apply – please reference the SHIP brochures for details.
- If you are in the Fort Collins area and need to seek care when the CSU Health Network is closed (after-hours, weekends, holidays), you can find detailed information and options on our After-Hours and Emergency Care page.
Accessing Online Medical and Counseling Visits via AcademicLiveCare Online Service:
- CSU students enrolled in SHIP can seek medical and behavioral health (mental health/counseling) services online through AcademicLiveCare online service with $0 co-pay per visit (not subject to deductible). Click here for step-by-step instructions on how to register and use AcademicLiveCare online.
- This is a great option to consider if you have a non-urgent medical or counseling concern or are looking for increased flexibility.
Prescription Support
- CSU Health Network Pharmacy can fill your prescription with no cost sharing. Visit Location, Hours and Parking page for current Pharmacy hours of operation, and call (970) 491-1402 if you have questions.
- Prescriptions filled outside of the CSU Health Network Pharmacy will require you to have your Anthem Blue Cross Blue Shield Health Insurance Card. Prescription costs are $10 (generic), $35 (brand), $60 (specialty). You may call the RX member service number on the back of your insurance card if you wish to use mail order services (co-pays apply). Learn more about the basics of filling prescriptions, including home delivery.
COVID-19 Vaccine, Testing and Treatment
The following changes will occur to COVID-19 related services:
COVID-19 Testing at CSU Health Network:
- Medically necessary testing will continue to be covered at 100%.
COVID-19 Testing and Treatment in the Community:
- Medically necessary testing conducted by in-network providers will be covered subject to deductible and a 20% cost-share.
- Medically necessary testing conducted by out-of- network providers is subject to the plan’s out-of-network deductible and 40% cost share.
- COVID-19 tests purchased in a pharmacy or grocery store will no longer be eligible for reimbursement.
- You will be responsible for any copay, coinsurance, deductibles, or out-of-network costs for COVID-19 testing and treatment. In addition, there may be a higher cost associated with COVID services received at out-of-network providers compared to in-network providers.
COVID-19 Vaccines in the Community:
- COVID-19 vaccines are a covered prevention benefit (no cost to you) if obtained from an in-network provider.
- Cost shares (deductible and co-insurance) will apply to vaccines when administered by an out of network provider. Standard out-of-network pricing will also apply, subject to state law.
Questions? Contact the CSU Health Insurance office
(970) 491-2457 Opt 1 or csuhn_insurance@colostate.edu.
Note: Due to the nature of the insurance open enrollment cycle, this office experiences periods of high phone volume. Please consider emailing us at csuhn_insurance@colostate.edu and we will respond as soon as possible.
Helpful Information about SHIP
- Accessing SHIP Insurance Card
- Find an Anthem Blue Cross Blue Shield In-Network Provider
- Travel Emergency Services
- AcademicLiveCare Overview
Accessing your Digital SHIP Insurance Card
Your SHIP plan offers a digital ID card for students enrolled in SHIP. From your phone, download the Sydney App, create an account, and download your Anthem ID card. Alternatively, you may create an Anthem account and download your ID cards at www.Anthem.com/register. If you would like assistance with creating your account or need a physical ID card, please contact Member Services at 1-844-412-0752. You can learn more about accessing your SHIP insurance card here.
Quick Links
- Waiver Process Frequently Asked Questions (FAQs) – View this pdf for additional details about the waiver process.
- Information on accessing your SHIP Insurance Card
- Glossary of Insurance Terms – an educational reference to assist you in understanding the most commonly used terms related to insurance coverage.
- AcademicLiveCare Overview
- Rights and Protections Against Surprise Medical Bills