To schedule an appointment with a CSU Health Network counselor:
- Call (970) 491-6053 to speak with our on-call counselor and scheduling staff
- Visit Counseling Services on the 3rd Floor of the CSU Health and Medical Center, located at 151 W. Lake St (corner of College Ave. and Prospect Rd.)
Appointments are encouraged whenever possible.
In urgent situations, students can use the On-Call or Behavioral Health services that don’t require an appointment. To access these services, call (970) 491-6053 or visit us on the 3rd floor of CSU Health and Medical Center during normal business hours.
After business hours and on weekends and holidays, an on-call counselor is available by phone at (970) 491-7111.
What to Expect
1. Contact us and speak with an on-call counselor.
Your first step is to contact us by phone at (970) 491-6053 or visit us in person on the 3rd Floor of the CSU Health and Medical Center. Your first contact will be with an on-call counselor. The on-call counselor will talk with you briefly about your concerns, tell you about our services, and help you identify next steps. If your concern is urgent, please let the on-call counselor know so we can help you get immediate assistance.
2. Your initial consultation
If ongoing counseling is the best option for you, your on-call counselor will schedule a longer (50 minute) appointment for you with a member of our staff. Most of the time, your appointment will be within one to two weeks, but the wait can be longer during certain times of the semester. This is because many students request services each semester. In the meantime, though, you can always return to see an on-call counselor if your situation becomes more urgent. During your Initial Consultation, you and your counselor can begin to map out what you may need. It may be:
- A group or skill-building workshop
- Individual or couple counseling
- Stress management
- Substance abuse counseling
- Other services that will meet your particular needs
In most cases, the counselor you meet with for this appointment will be the counselor you work with throughout the semester. Sometimes, however, you may be scheduled to work with another counselor who can best meet your needs.
3. Ongoing Counseling
You and your ongoing counselor will schedule your appointments. Because many students request counseling and our resources are limited, individual counseling appointments are typically scheduled at two to three week intervals. For many students, our weekly counseling groups or skill-building workshops are the treatment of choice. If you believe you need weekly individual counseling for an extended period of time, we will work with you to make a referral to a community provider.
By paying student fees, all students can access up to five individual/couples counseling sessions per semester at no additional cost. Additional charges do apply if you receive more than five sessions of individual counseling in a semester, psychological testing, specialty counseling services, or mandated substance abuse counseling. There is a $10 fee if you cancel your appointment on the day it’s scheduled and a $15 fee if you miss an appointment without notifying us that you will not attend.