Can students make appointments online or via text?

Counseling Services is committed to providing quality services that are accessible to all CSU students. We want students to know that we carefully considered an online and text scheduling option but decided against it for a couple of reasons. Since there is a large demand for counseling, an initial appointment with an ongoing counselor may be 2-3 weeks in the future at some points during the semester. By asking students to come in to see us for a brief screening appointment, we are able to problem-solve interim solutions or make a more immediate plan for those in crisis. Additionally, because our staff has different areas of expertise, it is helpful to make the first appointment with a specific counselor for the type of service that will best meet the student’s needs.

Are walk-in appointments available for counseling?

To access services, the first step is to meet with a counselor during drop-in hours.

• Mondays: 9 a.m. – 3:30 p.m.
• Tuesdays: 10 a.m. – 3:30 p.m.
• Wednesdays: 9 a.m. – 3:30 p.m.
• Thursdays: 9 a.m. – 3:30 p.m.
• Fridays: 9 a.m. – 3:30 p.m.

If you need to reschedule an appointment or have questions, please call (970) 491-6053 during our typical business hours.

What is the wait time for an appointment?

The demand for counseling on campus has increased each year.  Although we are fortunate to have a large staff of counselors, we are typically unable to offer weekly individual appointments except in emergency situations.  Most students see their counselor every two to three weeks for individual appointments.  In addition, many students participate in weekly group treatment or, in urgent situations, use our On-call or Behavioral Health counseling services that don’t require an appointment.  Due to the extensive time required for comprehensive psychological evaluations, we do not provide this service.  And although many areas of expertise exist among our staff, we are unable to guarantee the availability of specific treatment approaches at any given time.  If you are looking for a specific approach, please inquire about its availability.  Our staff will be glad to work with you to find an appropriate referral in the community if we can’t meet your needs.

A portion of your student fees (approximately $53 per student per semester) helps pay for a wide range of mental health support resources at CSU Health Network, including crisis services, groups, workshops, and brief individual therapy.  Additional charges may apply for certain services, including but not limited to psychological testing, specialty counseling services, or mandated substance abuse counseling.

There is a $10 fee if you cancel your appointment on the day it is scheduled and a $15 fee if you miss an appointment without notifying us that you will not attend.

Talk with Counseling Services staff for information about charges for services or appointments. If charges do apply, they will be charged to your student account and can be paid through RAMweb.