Fall 2020 Hours of Operation

(starting Monday, August 17)

The main phone number for CSU Health Network (970-491-7121) is available starting at 8 a.m. on Mondays, Wednesdays, Thursdays and Fridays, and at 9:00 a.m. on Tuesdays. 

IMPORTANT: Always call ahead at (970) 491-7121 BEFORE coming to the CSU Health and Medical Center.

Medical Services (for students only)

Always call (970) 491-7121 before coming to the CSU Health and Medical Center. Walk-in services are not available.

  • Monday: 8 a.m. – 5 p.m.
  • Tuesday: 9 a.m. – 5 p.m.
  • Wednesday: 8 a.m. – 5 p.m.
  • Thursday: 8 a.m. – 5 p.m.
  • Friday: 8 a.m. – 5 p.m.

Initial consultation by teleservices will be required in most cases. Limited in-person services are available for urgent medical concerns, including sickness, accident, injury or acute pain for which care cannot be completed by teleservices. Consultations by teleservices and some limited in-person services also are available for routine primary carewomen’s caretransgender carephysical therapy and more. Call (970) 491-7121 to inquire about an appointment.

Counseling Services (for students only)

Counselors and therapists are available to support students. All counseling services will be conducted by phone or secure videoconference. Learn more about how to access Counseling Services.

By Appointment:

  • Monday: 8 a.m. – 5 p.m.
  • Tuesday: 9 a.m. – 5 p.m.
  • Wednesday: 8 a.m. – 5 p.m.
  • Thursday: 8 a.m. – 5 p.m.
  • Friday: 8 a.m. – 5 p.m.

Please note: Counseling Services has extended hours until 8 p.m. on Tuesdays and Wednesdays for  groups and workshops only.

Drop-in Hours:

If you have an urgent mental health concern or need immediate support, please call (970) 491-7111 to speak with a counselor now (available 24/7).

  • For students who are deaf or hard of hearing, please begin by calling 711 and Telecommunications Relay Services (TRS) can help you communicate with our on-call counselors.

If you are calling to set up routine services or with a routine concern, please call (970) 491-6053 during drop-in hours:

  • Monday: 9 a.m. – 3:30 p.m.
  • Tuesday: 10 a.m. – 3:30 p.m.
  • Wednesday: 9 a.m. – 3:30 p.m.
  • Thursday: 9 a.m. – 3:30 p.m.
  • Friday: 9 a.m. – 3:30 p.m.
Pharmacy (open to the public)

Always call (970) 491-7121 before visiting the CSU Health Network Pharmacy. Visit the Pharmacy webpage or call (970) 491-1402 for more information.

  • Monday: 8 a.m. – 5:30 p.m.
  • Tuesday: 9 a.m. – 5 p.m.
  • Wednesday: 8 a.m. – 5:30 p.m.
  • Thursday: 8 a.m. – 5:30 p.m.
  • Friday: 8 a.m. – 5:30 p.m.

Curb-side delivery is available and encouraged. Contact the Pharmacy at (970) 491-1402 for more details.

If you need to access the Pharmacy in-person, you must enter through the North entry of the CSU Health and Medical Center during open hours.

Immunizations

Immunizations are available by appointment only. Walk-in services are not available.

Always call (970) 491-7121 before coming to the CSU Health and Medical Center or to make an appointment.

  • Monday: 8:30 a.m. – 4 p.m.
  • Tuesday: 9 a.m. – 4 p.m.
  • Wednesday: 8:30 a.m. – 4 p.m.
  • Thursday: 8:30 a.m. – 4 p.m.
  • Friday: 8:30 a.m. – 4 p.m.
Physical Therapy, Orthopedics/Sports Medicine/Massage Therapy Services (for students only)

Always call (970) 491-7121 before coming to the CSU Health and Medical Center. Walk-in services are not available.

  • Monday: 8 a.m. – 5 p.m.
  • Tuesday: 9 a.m. – 5 p.m.
  • Wednesday: 8 a.m. – 5 p.m.
  • Thursday: 8 a.m. – 5 p.m.
  • Friday: 8 a.m. – 5 p.m.

In-person and telehealth appointments can be scheduled through your primary care provider, or by calling the Physical Therapy Department directly at (970) 491-1735.

Dental Services (for students only)

In-person services are available for urgent dental concerns. Appointments are required. Always call (970) 491-7121 before coming to the CSU Health and Medical Center.

  • Monday: 9 a.m. – 5 p.m.
  • Tuesday: 9 a.m. – 5 p.m.
  • Wednesday: 9 a.m. – 5 p.m.
  • Thursday: CLOSED
  • Friday: CLOSED
Optometry Services (for students only)

In-person services are available for urgent eyecare concerns. Appointments are required. Always call (970) 491-7121 before coming to the CSU Health and Medical Center.

  • Monday: 9 a.m. – 4 p.m.
  • Tuesday: 9 a.m. – 4 p.m.
  • Wednesday: 9 a.m. – 4 p.m.
  • Thursday: 9 a.m. – 4 p.m.
  • Friday:  9 a.m. – 4 p.m.

If you need a contact lens refill, call (970) 491-1738 and we will coordinate that order and delivery with you over the phone.

Health Education and Prevention Services (HEPS)

The Health Education and Prevention Services (HEPS) staff are working remotely and our office location in the CSU Health and Medical Center is closed. HEPS staff are available during normal business hours, Monday through Friday from 8 a.m. – 5 p.m., via email or phone. If you have difficulty reaching a HEPS staff member, please call the CSU Health Network Access Center at (970) 491-1721.

Business Services

Medical Records, Health Insurance and Billing staff are available Monday through Friday from 8 a.m. – 5 p.m. by phone, email or online chat. See information below on how to contact staff.

Student Health Insurance department:

  • Email csuhn_insurance@colostate.edu
  • For immediate response: Online live chat is available Monday through Friday from 9 a.m. – 4 p.m. Visit the Student Health Insurance webpage and look for the “Chat with us” button on the bottom right of the page.
  • If you would like to speak to a staff member directly, email or online chat with them and provide your phone number. A staff member will call you directly.

Medical Records department:

Staff are available Monday through Friday from 8 a.m. – 4 p.m. at (970) 491-7121.

Billing department:

Staff are available Monday through Friday from 7 a.m. – 4 p.m. at (970) 491-7121.



Location

CSU Health and Medical Center

Physical Address:
151 West Lake Street
Fort Collins, CO 80523-8031
(corner of College Avenue and Prospect Road)

Mailing Address:
Campus Delivery 8031
Fort Collins, CO 80523-8031

Visit the Contact Us page for additional contact information.

 

CSUHN Location Map

Quick Links:


Parking and Transportation

PARKING: 
  • Free patient and client parking is available onsite at the CSU Health and Medical Center during your appointment only in dedicated spaces on the north side of the building.
  • Additional permitted spaces and metered parking is available for the public, students, and CSU employees across Lake Street from the building, in lot #575 or in the university parking garage north of the building.
  • Handicapped parking is available with a permit on the north and east sides of the building.
ALTERNATIVE TRANSPORTATION:
  • Walking: Located on the southeast corner of campus, the CSU Health and Medical Center is approximately a 15-minute walk from the Lory Student Center (LSC).
  • Bike/Longboard: Bike and longboard racks are available outside the main entrance on the north side of the building and at the MAX station. Bikes, longboards, in-line skates, or other means of transportation are not allowed in the building.


NOTE: Hours of Operation listed on this page are for CSU Health Network services only.

If you are looking for other services located in the CSU Health and Medical Center, please click a link below to visit the organization’s website for information about services and hours of operation