Haven: Understanding Sexual Assault FAQ’s

General Background Information

What is Haven: Understanding Sexual Assault

Haven: Understanding Sexual Assault addresses the critical issues of sexual assault, relationship violence, and stalking. The program uses population-level approach to educate all students on the issues, taking into account their unique perspectives and experiences, providing:

  • Key definitions and statistics
  • Reflective and personalized content
  • Bystander skill and confidence-building strategies
  • Campus-specific policies, procedures and resources


Why do I have to take Haven?

We recognize the college experience is more than academics. The people you live with, social interactions and co-curricular activities all play an important role in shaping your time on campus. Our goal is to ensure that all CSU students have positive and safe educational and social experiences.

Haven is part of CSU’s comprehensive approach to sexual assault education.  This program provides a clear understanding of consent. It will also provide you with our campus expectations, which are designed to foster a safe place to live and learn.


Who is required to take Haven: Understanding Sexual Assault?

New CSU Students are required to take the Haven course.

Are there any students exempt from taking the Haven program?

The only students who are exempt from taking the Haven course are students in the INTO program.  Once they become regularly enrolled CSU students, they must complete the program.

***Please note that CSU does not accept course completions from previous institutions.***

If you fit this exemption criteria, and received communication about completing the course, please e-mail alcoholedu@colostate.edu .

What do students need to do to complete Haven?

Haven has two parts. Part 1 of Haven takes approximately an hour to complete. Haven does not require a passing score, but you must complete all modules. An incomplete program will result in a registration hold until the program is completed.  The deadline for the program is the first day of classes.

You will receive an e-mail invite for Part 2 of the course six weeks after completing Part 1.

When is the deadline to complete the program?

The first day of classes of your entry term (i.e. Fall, Spring). If one or both programs are not completed by the deadline, registration hold(s) will be placed on your account.  Once Part 1 of the course(s) is completed, your hold(s) will be removed.

What is considered passing?

Haven does not require a passing score, but you must complete all modules.

If a hold is placed on my account and I complete the program, how do I get it removed?

Holds are automatically removed 24 hours after course completion. If you feel there is a hold on your account in error, please e-mail alcoholedu@colostate.edu for assistance.


When I complete Part One, why can't I access Part Two right away?

You cannot access Part 2 of the course until approximately six weeks after you complete Part 1.  Part 2 of the programs is NOT tied to your registration, so if you complete Part 1, but not Part 2, you will NOT have a registration hold(s) placed on your account.

How do I access the program?

Students can access the link through the RamReady checklist on the front page of RamWeb, or by clicking on the hamburger menu in the upper right hand corner of RamWeb and then clicking on the Health Network tab.

  1. Log-in to your RamWeb account from the RamWeb home page:  ramweb.colostate.edu.   If you have log-in problems with RamWeb, please e-mail:  ramweb@colostate.edu
  2. The course(s) is listed in your Ram Ready Checklist on the home screen, AND listed under the Health Network tab in the hamburger menu in the upper right corner of the home screen.
  3. On the registration page, you may be asked for additional information to complete the creation of your account. You will NOT need to create an additional username or password.
  4. You may log in and out of the course at the end of each section. Section ends are marked with a “NEXT” button. DO NOT log out until you click the “NEXT” button or you will have to repeat the section you have just gone through.
  5. To access, always log back into to your RamWeb account.
  6. For ALL OTHER AlcoholEdu and Haven technical issues: Should you experience any difficulties or require support, the Online Technical Support Center is available 24 hours a day, 7 days a week. Simply click on the “Technical Help” button located in the upper right-hand corner of every AlcoholEdu or Haven screen or call 1-866-384-9062. You do not need to be logged into the course to access the Technical Support Center.

What if I am a parent/family member and want to take the course?

Parents can take a non-graded version of the course by going to: http://parents.alcoholedu.com

  1. Under New User enter the following Login ID for PARENTS/FAMILIES ONLY: P126818PARENT
  2. Click “Sign Up” and follow the on-screen prompts.
  3. If you return to the program at a later time, log in as a Returning User and enter the same email address and password you created when you first logged into the course.

Should you experience any difficulties or require support, simply click on the “Technical Help” button located in the upper right-hand corner of every AlcoholEdu for Parents and Families screen. You do not need to be logged into the course to access the Technical Support Center.

I have a disability and need an accommodation. Who should I contact?

For students needing audio accommodations, closed captioning is available to turn on in the course.  For students requiring visual accommodations, we have transcripts available for Haven that can be read by a wide variety of screen readers. Please email alcoholedu@colostate.edu for a copy of the transcripts or for any additional assistance.

Additional Questions

What if the Haven: Sexual Assault Prevention module is difficult or triggering?

We recognize that talking about sexual assault can be difficult, and want to acknowledge that some of you may have had personal experiences with sexual assault. If taking this module is difficult or triggering for you, please know there are resources on campus to support you, even prior to your arrival to campus this spring.  If you are a survivor and need to talk after taking the module, please contact the Women and Gender Advocacy Center at 970-491-6384 or email wgac@colostate.edu.